Web Analytics For Businesses and Organizations

Privacy-first or privacy-friendly web analytics solutions such as Wide Angle Analytics can be used to gather metrics and key performance indicators without compromising visitors' privacy. Privacy-first analytics are the closest solution you can get to 1st party analytics without the cost and burden of maintaining your software, service, and infrastructure.

A privacy-friendly service will focus on keeping users' data collection as minimal as possible. These services won’t track you across other websites and won’t use questionable identification practices.

Data will never be shared with a third party in privacy-first web analytics.

General Data Protection Regulation, the GDPR, is a law. If your business handles, processes or stores data of people from European Union, you must comply with GDPR.

GDPR covers both, citizens and residents. This is an important distinction that is often skimmed through.

If your business fails to do so, it can face a hefty fine. The fines can reach 4% of your annual revenue, or €20 million Euro. Whichever is higher.

Even if your business is not located in the European Union, the moment you want to serve audience and customers from the single biggest market – the EU, you have to adhere to GDPR.

The scope of regulation is vast and greatly exceed the scope of this brief FAQ. We strongly recommend you engage an internal privacy lawyer or seek professional advice.

No. In the default Wide Angle Analytics configuration, no Personal Data is stored and anything remotely identifying is swiftly anonymized in a non-reversible manner.

However, if you elect to change your site configuration, for example improving reliability even further with 1st party cookies, you might be obligated to seek user consent.

Yes. Wide Angle Analytics with its strict GDPR adherence offers the ability to process Personal Data. Wide Angle Analytics acts as Data Processor, with your business being Data Controller. We offer you signed, legally binding Data Processing Agreement where we disclose detailed list of processing activities together with our security documentation.

We use certified data centres and cloud services from OVH, one of the biggest European cloud providers.

We encrypted external and internal traffic, assuring that no personal data ever travels in plain text over the wire.

All servers and their storage are encrypted at rest. The encryption keys are managed by external HSM which is accessible solely by authorized personnel of Input Objects GmbH, operator of Wide Angle Analytics.

All backups are encrypted with client specific key-pair and stored in remote region to assure reliable Disaster Recovery.

No. Wide Angle Analytics is built using strictly European cloud. And we mean it. Every detail of our operation, including our email and support platform, has been chosen such that we never engage in transferring data beyond EU.

If our Data Processor transfer data beyond adequate country, we assure that this data is protected by strong encryption. We do not rely on now defunct Privacy Shield, nor do we consider Standard Contractual Clauses – SCCs, sufficient.

Yes. It is impossible to operate web analytics service in accordance with GDPR without employing a Data Protection Officer. We cooperate with exceptionally skilled professionals from the French company, the DPO Consulting.

Yes. For annual subscriptions, we are happy to accept payments by invoice, with bank transfer for settlement. Please contact our support.

Yes. If your business needs exceed the default Business Plan, please contact our support for a customized plan.

Yes. If your business needs exceed the default Business Plan, please contact our support for a customized plan.